Office Coordinator
Full Time • Westerville
Benefits:
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Signing bonus
- Training & development
- Paid time off
First Step Healthcare is a trusted agency specializing in providing quality care for individuals with developmental disabilities. We are seeking an experienced and motivated Office Coordinator to join our team and support daily operations. This role is essential in ensuring smooth office management, staff coordination, and compliance with regulatory standards.
Key Responsibilities
As the Office Coordinator, you will be responsible for a variety of administrative and operational tasks, including:
- Applying for clients and holding phone & in-person interviews
- Maintaining paperwork in compliance with current DODD rules
- Running payroll and ensuring hours are accurately tracked in the clock-in system
- Enrolling clients and staff into the clock-in system
- Conducting family & staff touch bases
- Planning and distributing staff incentives
- Scheduling staff trainings (CPR, DODD, Med Cert)
- Ensuring staff remain compliant with required certifications
- Performing fingerprinting and maintaining staff files
- Ordering office supplies and managing inventory
- Handling recertifications and service applications
- Performing additional duties as assigned
Required Qualifications
- High School Diploma or equivalent required; Associate’s degree in Business Administration or related field preferred
- Minimum of 2 years office or administrative experience, preferably in healthcare
- Strong knowledge of DODD regulations and compliance
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software
- Excellent communication and interpersonal skills for collaboration with staff, clients, and families
- Strong organizational skills with ability to multitask in a fast-paced environment
- Detail-oriented with strong problem-solving abilities
Benefits
-
PTO (Paid Time Off): Begins after 90-day probationary period
-
Performance Bonus: Eligible upon meeting performance expectations
-
Employee Incentives: Performance-based bonuses, team recognition, and more
-
Supportive Environment: Work alongside a passionate team dedicated to excellent care
Why Join First Step Healthcare?
At First Step Healthcare, we are committed to creating a positive, supportive work environment where our staff feel valued and appreciated. We believe in team success, continuous growth, and providing opportunities for advancement. If you are dedicated to making a difference and thrive in a rewarding environment, we would love to hear from you!
To Apply
Please submit your resume and a brief cover letter explaining why you are a great fit for this role.
We look forward to reviewing your application!
We look forward to reviewing your application!
Compensation: $17.00 - $19.00 per hour
Who We Are
At First Step Healthcare, we are dedicated to providing compassionate care and support services for individuals with special needs and developmental disabilities. We believe in creating a safe, nurturing, and inclusive environment where every individual is respected, valued, and supported with love and empathy.
Our Mission
Our mission is to empower our clients to lead fulfilling and independent lives while also supporting their families and caregivers. We strive to improve the quality of life for those we serve and make a positive difference in their lives through compassionate care.
Our Mission
Our mission is to empower our clients to lead fulfilling and independent lives while also supporting their families and caregivers. We strive to improve the quality of life for those we serve and make a positive difference in their lives through compassionate care.
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